Why do the oils smell different from the fragrances I am used to?
As our oils are 100% pure unadulterated essential oils, we have heard they sometimes smell different from other fragrances or oils which may contain the addition of chemicals or additives. To preserve the full health benefits of our oils, we do not add any fillers, chemicals, preservatives, or fragrances of any kind to ensure the product remains 100% natural. To ensure purity, we also perform Gas Chromatography Mass Spectrometry (GC-MS) testing on each batch of oils. We have also heard from some customers it takes a few uses of our oils before the natural aromas starts to grow on them.
We source fresh plants for our oils, which means the same scent may smell slightly different from season to season. We choose not to mix our fresh oils with older ones for consistency, or add chemicals. Our philosophy is to keep things real!
Is a tree really planted for each item sold?
Yes! As a small Canadian family business, it is important to us to give back to the community and environment. We have partnered up with Eden Reforestation Projects to plant a tree for every item sold.
Where are the plants grown?
Our plants are cultivated all over the world in the locations they grow best in. This is typically their indigenous locations, and ensures we get the top quality oils. For example our Lavender is from Bulgaria, and Tea Tree is from Australia. To ensure we do not impact natural or wild populations, these plants are grown in farms where the farmers are provided a fair wage. This also ensures that the plants can be grown in a more sustainable and repeatable fashion.
How are your products priced so affordably?
As avid users of Essential Oils, we were frustrated with paying exorbitant prices for top quality essential oils. These inflated prices often went to Multi-Level Marketing (MLM) structures, marketing, and high margins. At Spruse Essentials, we strive to develop a fair business model by removing the MLM/marketing costs, and passing those savings on to our customers. By maintaining a top quality product with minimal margin, we believe our customers are able to recognize and support this business model! This is achieved by operating online, keeping the packaging simple, and relying on word of mouth marketing. Our main goal is to provide top quality pure essential oils at affordable prices - we believe the benefits should be available to all people, not only those with disposable income.
What are your shipping times within Canada?
Orders typically ship within 1-3 business days of placing the order.
|Shipping Options||Approximate Delivery Time*|
|Standard Shipping (free)||3-7 business days|
|Expedited Shipping||2-4 business days|
Where are the orders shipped from?
From fulfillment centers across Canada! In order to ship out orders faster, we have partnered with Amazon to fulfill our products from Amazon fulfillment centers across Canada. By doing so we are also able to pass those savings on to our customers, and provide free shipping at affordable prices with no compromise to shipping times.
My order is missing items. Help?
In order to keep our workers safe, and to send out packages to the customers faster we have partnered up with Amazon to handle our fulfillment. Sometimes their computer system decides to break up an order into multiple shipments. Pardon the inconvenience. Feel free to contact us for further assistance!
I want to support local. Should I purchase from Amazon.ca or directly from you?
Feel free to purchase wherever it is the most convenient for you. We are the only sellers of our products on Amazon. Thanks for the thought and support!
I love a particular oil! Can I just buy that oil?
Yes! Check out our product collection for single 30ml bottles!
I love your products! How can I help?
If you haven't yet, a review on Amazon would be awesome! Spread the word and share us on social media! Thank you!
Got more questions?
Feel free to contact us for further assistance! We love hearing from you.